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Shipping Policy

At Craftsman, we strive to provide efficient and reliable shipping services to ensure you receive your leather bags and related products in a timely manner. Please review our Shipping Policy to understand our shipping process and your options.

Shipping Options

  • Standard Shipping: We offer standard shipping to most locations. Estimated delivery times will be provided during checkout and may vary based on your location.
  • Express Shipping: If available, you may choose express shipping for faster delivery. Additional charges may apply for this service.

Order Processing

  • Processing Time: Orders are typically processed within [1-2 business days]. Orders placed on weekends or holidays will be processed the next business day.
  • Confirmation: Once your order is processed, you will receive a confirmation email with your order details and tracking information.

Shipping Charges

  • Cost: Shipping charges are calculated based on the shipping method, weight, and destination of your order. These charges will be displayed at checkout.
  • Free Shipping: We may offer free shipping promotions for specific products or orders over a certain amount. Details will be provided on our website.

Tracking

  • Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.
  • Delivery Updates: We will notify you of any delays or issues with your shipment.

International Shipping

  • Availability: We offer international shipping to select locations. Shipping times and charges may vary depending on your destination.
  • Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us, and we will work with the carrier to resolve the issue.
  • Damaged Packages: If your package arrives damaged, please contact us immediately with photos of the damage. We will assist you in resolving the issue.

Contact Us

For any questions or concerns about our Shipping Policy or your order, please contact us at:

Thank you for choosing Craftsman. Where tradition meets style. Each stitch tells a story. Elevate your journey with our timeless leather companions.